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Getting Started With Partner Service Layer

The Partner Service Layer provides a single platform to supercharge partner solutions and services delivery across the entire IT Portfolio. This layer provides the source of truth for high-quality, normalized, curated, contextualized, and actionable insights. Partners can utilize this platform to drive additional revenue streams, deliver better, higher-margin services, respond to customer future needs, innovate, differentiate, increase customer satisfaction, and most importantly, grow their business and revenue with Flexera.

Flexera One helps partners by:

  • Creating and delivering a unified experience that enables partners to deliver services across the entire IT portfolio leveraging products and capabilities from Flexera.

  • Enabling partners to optimize their service delivery and efficiency by providing them with capabilities that enable them to manage customers at scale.

  • Enabling upgrades of partner managed customers from on-premises Flexera products, and competitive upgrades from other vendor solutions to our SaaS platform.

  • Providing partners with structured, secure, and scalable access to key data points through intuitive user interfaces, powerful visualization tools (for example, Power BI, native UI data views), data export capabilities in Power BI and user interface, and modern programmatical data access mechanisms such as GraphQL for flexible querying and REST APIs for seamless ecosystem integrations.

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Consider the following:

  • A partner can act as a managed service provider for some customers and may also be invited to deliver services to non-managed customers.

  • Where documentation already exists in the Flexera One documentation for customers, you will find links to the existing information.