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Enhanced data accuracy for applications and hardware identified with recognition status as unrecognized

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This enhancement is available with IT Visibility.

IT Visibility uses evidence information to identify software applications installed or accessed within your enterprise, and to identify hardware within your enterprise. You can see all your discovered software evidence and hardware evidence with overall match counts, aligned with normalized results where applicable, on the Software Evidence page (Applications & Evidence > IT Visibility Software > Software Evidence) and the Hardware Evidence page (Inventory > IT Visibility Devices > Hardware Evidence), respectively.

With this enhancement, when software and hardware with the Recognition Status as Unrecognized are discovered, a dash “ - ” now appears in the following Technopedia fields.

Software Evidence PageHardware Evidence Page
Technopedia Product IDTechnopedia Product ID
Technopedia Release IDTechnopedia Product Name
Technopedia NameTechnopedia Model Number
Technopedia ManufacturerTechnopedia Manufacturer ID
Technopedia ProductTechnopedia Manufacturer Name
Technopedia VersionTechnopedia Model ID

This enhancement improves the accuracy of data as the Technopedia details now accurately reflect the recognition status when the related instances of that evidence was last mapped.

Previously, Technopedia details were displayed for software and hardware with an Unrecognized recognition status.

For more information, see the following topics in the Flexera One Help: